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F.A.Q
About Us & Printed Apparel Quality
As a leading printed apparel manufacturer, we offer over 3,000 styles of high-quality printed apparel worldwide. We have established stable cooperative relationships with numerous distributors in Europe and have more than 120,000 registered members, committed to providing premium printed apparel and thoughtful services for global consumers.
Q: What is the quality of your printed apparel?
A: Our high-quality printed apparel is comparable to products sold in physical stores, but at a much more affordable price. We adhere to strict quality control standards throughout the entire process from fabric selection to production, ensuring each piece of printed apparel meets official specifications and offers long-lasting comfort and durability.
A: Our high-quality printed apparel is comparable to products sold in physical stores, but at a much more affordable price. We adhere to strict quality control standards throughout the entire process from fabric selection to production, ensuring each piece of printed apparel meets official specifications and offers long-lasting comfort and durability.
Q: Why choose our printed apparel?
A: 1. Premium Quality: Our printed apparel matches the quality of physical store products with more competitive market pricing; 2. Customization Service: We provide comprehensive customization options (name, number, font, color, brand badge), with all customization processes strictly complying with official standards; 3. Satisfaction Guarantee: If our printed apparel fails to meet your quality expectations, we promise free returns and exchanges for a 100% risk-free shopping experience.
Product-Related Questions
Q: Do you provide customized printed apparel services?
A: Yes, we offer professional customized printed apparel services. You can add your desired name and number during the ordering process to create your exclusive personalized printed apparel.
Q: What sizes of printed apparel do you offer?
A: We provide a full range of printed apparel sizes from S to 5XL to fully meet the wearing needs of different body types. For an accurate fit, please refer to the detailed printed apparel size guide on the product page before placing your order.
Order Placement & Payment
How to place an order and make payment?
- Browse the printed apparel catalog: Use the page search bar or category navigation to browse our printed apparel catalog and select your favorite styles;
- Choose the right size: Confirm your suitable size according to the size guide;
- Add to cart: Add the selected single or multiple pieces of printed apparel to your shopping cart;
- Complete checkout: Go to the shopping cart page, fill in the shipping information accurately and complete the full checkout process.
Available Payment Methods
- PayPal: Log in to your personal PayPal account for safe and fast payment;
- Credit Card: No PayPal account required! You can pay directly with mainstream credit cards (Visa, Mastercard, etc.) without additional login for a convenient and efficient payment experience.
Q: Is my payment secure?
A: Absolutely. All our payment transactions are fully protected by advanced encryption technology, which comprehensively safeguards the security of your personal information and bank account details. You can shop with confidence without worrying about information leakage.
Order-Related Questions
A: Absolutely. All our payment transactions are fully protected by advanced encryption technology, which comprehensively safeguards the security of your personal information and bank account details. You can shop with confidence without worrying about information leakage.
Q: Can I modify or cancel my order after placing it?
A: You can modify your order details (such as size, quantity, customization content, etc.) within 2 hours after payment; for modification requests made 2 hours to 2 days after payment, we will try our best to assist, but cannot guarantee 100% success (it depends on the product production progress). Orders can only be canceled if the printed apparel has not started the flocking and printing process. We recommend that you carefully check and confirm all order information before payment to avoid unnecessary troubles.
A: You can modify your order details (such as size, quantity, customization content, etc.) within 2 hours after payment; for modification requests made 2 hours to 2 days after payment, we will try our best to assist, but cannot guarantee 100% success (it depends on the product production progress). Orders can only be canceled if the printed apparel has not started the flocking and printing process. We recommend that you carefully check and confirm all order information before payment to avoid unnecessary troubles.
Q: Why hasn't my printed apparel order arrived yet?
A: Total delivery time of your printed apparel order = Production time + Shipping time. Generally, the delivery time for printed apparel in Europe is 8-15 working days (minor delays may be caused by unforeseeable factors such as holidays and customs clearance). If it is a working day and your order is still within the estimated delivery time, please be patient; if your order has not arrived after 15 working days, please contact our customer service team immediately for assistance.
Shipping-Related Questions
Q: What is the shipping time for printed apparel?
A: The shipping time of printed apparel varies by receiving region: Within France: 9-15 working days (delivery may be appropriately extended in remote areas or special circumstances); Other countries/regions: 10-30 working days (additional delays may be caused by international logistics transshipment, customs inspection and other links).
Return & Exchange-Related Questions
Q: Can I return the printed apparel if it doesn't fit?
A: Yes. You can apply for a return within 14 days of signing for the printed apparel, subject to two conditions: the product is brand new and unused (unwashed, unworn, all tags intact) and it is a non-customized style. Customized printed apparel (with personalized content such as exclusive names and numbers) is not eligible for return unless there is a quality issue.
Customer Service Contact
Q: How to contact customer service for printed apparel-related issues?
A: For any questions about printed apparel, order processing, logistics and shipping, returns and exchanges, etc., you can contact us through the following channels:
- Online contact form on the website;
- Email: service@jersea.top (24-hour response on working days);